Shrimp Up Aquatics! Store review | Loox

Shrimp Up Aquatics! store reviewsSee product reviews

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Breanna M.Verified
They do not answer support emails or calls
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Came in missing a leg then died"
Jerry B.Verified
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Skittles Shrimp
Purchased item
Skittles Shrimp
"Half were dead when it arrived and after 1 da..."
Dennis T.Verified
Bad communication
Java Moss (Golf Ball Size)
Purchased item
Java Moss (Golf Ball Size)
"Product arrived late, tried to reach out via..."
Jasmine H.Verified
Customer service was very quick to respond
Skittles Shrimp
Purchased item
Skittles Shrimp
"Pretty satisfied with my order. They did get..."
M J.Verified
Easy
Skittles Shrimp
Purchased item
Skittles Shrimp
"Ordered 5, received 8 or so. All in good shap..."
DanaVerified
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Fourth Of July Shrimp Pack
Purchased item
Fourth Of July Shrimp Pack
"We got the shrimp but only 3 were still alive..."
Ricky W.Verified
Poor customer service Poor description of “breeder pack” More like what ever you have you ship would not recommend nor will I shop with you again took two weeks to receive poor quality shrimp
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"If someone orders the shrimp and then later T..."
Jeff F.Verified
Excellent service
Skittles Shrimp
Purchased item
Skittles Shrimp
"The shrimp arrived in excellent condition and..."
Amy O.Verified
Love how the couple look but Saturday wasn’t all OK
Neon Yellow Shrimp "NEW"
Purchased item
Neon Yellow Shrimp "NEW"
"I only took one picture. I didn’t know the po..."
Tammy R.Verified
I have had so many dead and am still trying to get the order to replace dead loss! Spent 80. 00 plus on several different types of shrimp, having lost so many and still waiting for replacement that were sent through the mail carrier! So I guess those shrimp will be dead as well! I am sure the company will blame it on the weather, and the mail carriers. I will not be buying any more shrimp from this company, as I am building a large aquarium for the next adventure in other aquatics animals.
Neon Yellow Shrimp "NEW"
Purchased item
Neon Yellow Shrimp "NEW"
"Dead on arrival!"
Donovan B.Verified
My order was delayed a week due to weather... that I appreciate... not mailing out fish due to extreme cold. However I wish I was informed sooner instead of finding due to me contacting them.
Galaxy Rasbora / Celestial Pearl Danio Size S "NEW"
Purchased item
Galaxy Rasbora / Celestial Pearl Danio Size S "NEW"
"Arrived a day behind schedule so 4 out of 8 f..."
James T.Verified
Very aware of the weather in our area to ship when allowed. Thanks
Super Red Bristlenose Pleco (Ancistrus sp.), TANK-BRED
Purchased item
Super Red Bristlenose Pleco (Ancistrus sp.), TANK-BRED
"Arrived very well packaged. They went right t..."
Jeff C.Verified
Highly recommend Shrimp Up
Green Jade Shrimp
Purchased item
Green Jade Shrimp
"Excellent. Very happy with purchase"
Jeremy Z.Verified
Communication on shipping could have been better.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Arrived alive."
Matthew R.Verified
Easy shopping experience just sadly didn’t have any live shrimp.
Skittles Shrimp
Purchased item
Skittles Shrimp
"Unfortunately only 5 came alive, 11 came in t..."
Katy O.Verified
Great service
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Had one shrimp dead but overall loveeee them"
Gina B.Verified
They really care about your experience with them. They are personable. They made sure to ship the order when they knew the shrimp would be more safe, as it has been cold and snowy. I highly recommend!
Orange Rili Shrimp
Purchased item
Orange Rili Shrimp
"I ordered two and both came alive and well. O..."
Heather A.Verified
Good value just wished shipping was quicker
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"Good and alive shipping tooj a while"
Greg D.Verified
Delivered on time and alive and healthy!
Amano Shrimp
Purchased item
Amano Shrimp
"Shrimp arrived on time and healthy!"
Charlotte C.Verified
Detailed previously
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Ordered Cherry Shrimp, order was delayed in s..."
Kris K.Verified
Takes days to hear back I never actually received what I ordered
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"Ordered 5, got e live and one dead. Supposedl..."
Taylor Y.Verified
Easy to shop
Skittles Shrimp
Purchased item
Skittles Shrimp
"The shrimp are adorable but when they deliver..."
Jeff W.Verified
Read the review
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Well.. let people know when your shipping. Yo..."
Susan F.Verified
Great company. They are careful about the temperature when sending live fish. I appreciated that. And everything I purchased has been super healthy.
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Both crabbies were alive and healthy and care..."
Pat P.Verified
Great
Red Rili Shrimp
Purchased item
Red Rili Shrimp
"Thanks there so beautiful….."
Shadow R.Verified
Great customer service reply fast and love the ease of ordering
Blue Velvet Shrimp
Purchased item
Blue Velvet Shrimp
"Ordered 5 receive 9 with 2 DOA and didnt real..."
Yessenia T.Verified
the cherry shrimp aren’t actually red, they are black. customer service is very delayed, i ordered my shrimp when i did because i knew i’d be home to receive it, and i got my package almost 3 weeks later. half of them arrived dead too
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"the cherry shrimp aren’t actually red, they a..."
Shelley S.Verified
Ordering was easy and the website was great.
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"Shipping was great. They arrived within 48 ho..."
Sybil M.Verified
Shipping took forever and I had to ask where the order was more than once via email.
Skittles Shrimp
Purchased item
Skittles Shrimp
"You should use better boxes. USPS managed to..."
Carrie S.Verified
One shrimp was dead
Skittles Shrimp
Purchased item
Skittles Shrimp
"I received the shrimps. One of the white ones..."
Dennis G.Verified
Horrible service doa fish all fish were dead within 12 hours
Forktail Rainbowfish "NEW"
Purchased item
Forktail Rainbowfish "NEW"
"All fish died within 12 hours . I ordered bec..."
Douglas F.Verified
Never received the algae wafers.
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Arrived alive and in good health. Thriving a..."
Tammi K.Verified
Great communication.
Skittles Shrimp
Purchased item
Skittles Shrimp
"I had 4 that didn’t make it but the remaining..."
Adam K.Verified
Recommend
Amano Shrimp
Purchased item
Amano Shrimp
"Excellent experience. Took a couple weeks bec..."
Brandi W.Verified
The shrimp were packaged on the 16th (lable made) shipped the 23 and received the 24th. More than half of the shrimp were dead
Blue Velvet Shrimp
Purchased item
Blue Velvet Shrimp
"3 were dead"
Jennifer H.Verified
I saw many reviews with quick shipping. However, mine did not ship until I contacted them over a week later.
Skittles Shrimp
Purchased item
Skittles Shrimp
"Not sure how many total were in there, howeve..."
Maura B.Verified
Easy to order and had a great variety of healthy shrimp delivered.
Skittles Shrimp
Purchased item
Skittles Shrimp
"It took five days for my order to get to me,..."
Gisella B.Verified
Had a great experience over all, thank you!
Snowball Shrimp
Purchased item
Snowball Shrimp
"My shrimp arrived a bit stressed and I was wo..."
Millar R.Verified
Shopping was fine but went down hill from there Shrimp did not arrive as projected 2 shrimp short on the order and one dead Communication is terrible and emails never get answers
Neon Yellow Shrimp "NEW"
Purchased item
Neon Yellow Shrimp "NEW"
"Answer customers email message"
Mary C.Verified
It was easy and quick delivery.
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"I added my shrimp to my algae covered tank an..."
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