Tracy J.Verified
It didn’t burn long and I didn’t have a fragrance.
Purchased item
Free Returns and Exchanges + Package Protection
"I order the trio., it didn’t last long and I didn’t smell the fragrance. I..."
Big Ass Luxuries store reviewsSee product reviews
Debra J.Verified
Easy to sign up. And! My candles always seem to know when a new one is coming. The timing of my subscription is perfect!
Purchased item
Baby Big Ass Candle - Home Sweet Home - 150 oz
"Love love love it! My house smells bougie!!!"
James P.Verified
Na
Purchased item
Coastal Bloom - Trio Bundle
"Quick, when I had a question I received a quick response, hardest part is..."
Shelley E.Verified
When i call about my missing package big ass luxuries told me they can’t help me .
Purchased item
Big Ass Candle - Sea Salt & Orchid - 300 oz
"My package came late delivery company left my package some place else."
Karen C.Verified
The customer service has been good.
Purchased item
Big Ass Candle - Palo Santo - 300 oz
"This is my 3rd 300oz Palo Santo candle. It is such a statement piece. I lov..."
Daniel R.Verified
Great product and assistance
Purchased item
Big Ass Candle - Sparkling Paloma - 300 oz
"Only thing better than the customer service, was the product. Thank you!"
Tanya J.Verified
Great!!
Purchased item
Big Ass Candle Holder - Accessories
"This candle was a show stopper at my dinner gathering. I shared the websit..."
Bret B.Verified
Your candles are second to none
Purchased item
Baby Big Ass Candle - Sparkling Paloma - 150 oz
"Smell delicious. I bought 4 massive candles ."
Cheryl H.Verified
Cheryl Heflin
Purchased item
Free Returns and Exchanges + Package Protection
"Smells delicious every time I lite it"
Anthony S.Verified
The candle was packed very well. And shipped fast.
Purchased item
Baby Big Ass Candle - Home Sweet Home - 150 oz
"I LOVE this candle. It’s so beautiful. I havent Lit it yet. I’m renovating..."
Mary S.Verified
Everything was fine
Purchased item
Baby Big Ass Candle - Gardenia Tuberose - 150 oz
"The smell i got not sure if I like it."
Loretta W.Verified
I won't lie, it's pricey, but I still love it!
Purchased item
Baby Big Ass Candle - Limited - Edition Dark & Handsome - 150 oz
"I love the smell of the candle. It's my favorite!"
Kathleen A.Verified
Always prompt in response to any concerns!
Purchased item
Baby Big Ass Candle - Limited - Edition Dark & Handsome - 150 oz
"I love that this candle is in black! it makes a great statement and looks s..."
Natasha C.Verified
Good
Purchased item
Free Returns and Exchanges + Package Protection
"Love the smell"
Jim G.Verified
I know mistakes happen and look forward to sorting this out quickly. I live in Dallas so hope we can resolve it quickly. My wife would actually like the smaller size Sandal and Coconut having seen the enormous 300 oz candle.
** after calling the mistake to the attention of BA candle staff, it was quickly addressed and resolved. While the moment was lost, we quickly got the awesome candle we had ordered. Thank you!
Purchased item
Big Ass Candle - Santal & Coconut - 300 oz
"Opened the candle to put on the table for my wife on Valentine’s Day and no..."
Andrea C.Verified
Candles have zero smell/scent when burning
Purchased item
Coastal Bloom - Trio Bundle
"Candies have zero smell when burning"
Anna G.Verified
I’ve loved my experience with Big Ass Luxuries — their website makes browsing huge, handcrafted candles and sample trios easy and fun, and the scents are inventive and fill the room beautifully even when unlit. The ordering and delivery process has been smooth, and the candles feel like a real statement piece in my home with impressive burn times that go far beyond typical luxury candles. Overall, the quality, presentation, and unique size make the experience feel premium from start to finish.
Purchased item
Baby Big Ass Candle - Home Sweet Home - 150 oz
"I am obsessed with these candles — the burn quality is flawless, clean, and..."
Mckayla C.Verified
Please bring back this scent again pretty please
Purchased item
Baby Big Ass Candle - DIBS - 150 oz
"I am obsessed with this scent! Anytime I have been home. This candle has be..."
Eliza D.Verified
No
Purchased item
Baby Big Ass Candle - Sea Salt & Orchid - 150 oz
"Disappointed that a candle that expensive is not burning evenly. I ordered..."
Amanda W.Verified
Beautiful product and had no issues with delivery or anything else
Purchased item
Baby Big Ass Candle - Santal & Coconut - 150 oz
"Beautiful candle and it smells as good as it looks"
Barbara D.Verified
I think the big candles are the way to go
Purchased item
Coastal Bloom - Trio Bundle
"Fairly quick shipping, candles are very small though for the price"
Maci L.Verified
I recently tried a candle from Big Ass Candle Company, and I’m honestly obsessed. The candle is huge, smells amazing, and lasts forever, which makes it totally worth it. You can tell this company really cares about their customers too — I had a question once and they were so helpful and kind. It’s rare to find a product that looks great, smells incredible, and comes from a brand with such good customer service. Definitely one of my favorite candle purchases.
Purchased item
Big Ass Candle Holder - Accessories
"I recently tried a candle from Big Ass Candle Company, and I’m honestly obs..."
Christine S.Verified
I have always had a great experience with customer service and the candles are my fave!!!!
I’d rather buy one of your candles than any other!
Purchased item
Baby Big Ass Candle - Woodland Balsam - 150 oz
"This candle is reminiscent of childhood Christmas scents I grew up with!!!..."
Jayleen S.Verified
Smell nice if you dont burn them
Purchased item
After Hours - Trio Bundle
"The Cold throw is great but once lit there isnt much smell"
Chandra B.Verified
10/10 recommend!!
Purchased item
Baby Big Ass Candle - Home Sweet Home - 150 oz
"Absolutely love the candles! Have given them as gifts to family. No one has..."
Eursula C.Verified
I like the candles. Love them in fact. Just really let down by the gift card “personal touch” item that I ordered for Christmas.
Purchased item
Personalized Touch
"I ordered this item at Christmas to put a gift card in. It never showed up...."
Jan M.Verified
Love the look, smells and duration!
Purchased item
After Hours - Trio Bundle
"Love purchasing thru people I have a connection with through my kids! Wrec..."
Denise M.Verified
I am very happy with my experience with Big Ass Luxuries. I was expecting my order to be delayed because of bad weather but it came in on time. One happy customer.
Purchased item
Baby Big Ass Candle - Jazz Lounge - 150 oz
"I absolutely love this candle! I love the way it burns and love the scent."
Lynne V.Verified
No
Purchased item
Fireside Mood - Trio Bundle
"Love all of the candles I have purchased"
Stephanie S.Verified
I have purchased several candles and have only had one issue and they worked hard to correct the issue.
Purchased item
Baby Big Ass Candle - Limited - Edition Dark & Handsome - 150 oz
"Beautiful candle and the smell is amazing."
Ann Michelle B.Verified
Would recommend candles as they have a great scent that you can smell as soon as you open the box.
Purchased item
Big Ass Candle - Woodland Balsam - 300 oz
"Ordering was an easy process and received candles within just a couple of d..."
John/sean/angela O.Verified
Ready to up size
Purchased item
Coastal Bloom - Trio Bundle
"Very pleased, getting ready to put in my new order ❤️"
Cynthia L.Verified
Thanks
Purchased item
Big Ass Candle Holder - Accessories
"Love it!"
Addison B.Verified
Great!
Purchased item
After Hours - Trio Bundle
"Great scents!"
Lauren B.Verified
Fast shipping. Candle smells amazing!
Purchased item
Big Ass Candle Holder - Accessories
"Elegant touch. Love it."
Heather M.Verified
Love the smell and how long it lasts. It gives the whole house bougie vibes. Love it. 🥰
Purchased item
After Hours - Trio Bundle
"The best smelling candle I've come across. So happy with this purchase."
Rebecca R.Verified
Love ❤️ your products
Purchased item
Baby Big Ass Candle - Sparkling Paloma - 150 oz
"Smells beyond heavenly 😍"
Nina D.Verified
Amazing candle. So fancy!
Purchased item
Baby Big Ass Candle - Home Sweet Home - 150 oz
"Loved it!"
Rome E.Verified
Great service, web site and flexible subscription offerings. Great clean product
Purchased item
Baby Big Ass Candle - Gardenia Tuberose - 150 oz
"Great product"
Beverly H.Verified
Great
Purchased item
Big Ass Candle Holder - Accessories
"Great product"
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