Peter M.Verified
Poor information given regards delivery
Purchased item
Crystal Lamp Jumping Spider
"Never arrived."
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Teresa M.Verified
No
Purchased item
Terminator M
"I haven't made my bot yet, but he comes beau..."
Martyna K.Verified
Take to long to arrive
Purchased item
Seahorse
"Tye item is ok. But it took to much time to a..."
Tina C.Verified
I would like the item I paid for....I haven't received it. It was ordered as a Christmas present and it never arrived... Very unhappy. No apology no refund no crystal jumping spider that I paid for.
Purchased item
Crystal Lamp Jumping Spider
"I haven't received it it was an Xmas present...."
Sharon R.Verified
Very poor customer service. Ridiculous delay to the delivery and had to pay £7 for unpaid postage to collect the item
Purchased item
Crystal Lamp Jumping Spider
"I had to wait for nearly 2 months before it a..."
William B.Verified
No support for missing and damaged parts!
Purchased item
Cyberpunk Plasma Ball Spider
"I'm missing parts and some are damaged. I mes..."
Char P.Verified
Excellent
Purchased item
Dragonfly
"The dragonfly was brought as a present. And i..."
Branislav K.Verified
factory issue
Purchased item
Terminator M
"leg piece was bent....factory issue when crea..."
Ann L.Verified
No
Purchased item
Terminator M
"My Grandson really likes this but wish it was..."
Ceri B.Verified
No customer service
Purchased item
Mayfly
"Item arrived late but that was not an issue f..."
Ian R.Verified
Great
Purchased item
Terminator M
"Great project had a little issue getting him..."
Francisco S.Verified
Perfecto
Purchased item
Terminator M
"Muy bien y entretenido"
Ernest D.Verified
Keep up the good work!
Purchased item
Terminator M
"Love it! Super cool! 😎"
Sofia M.Verified
Excelent
Purchased item
Hercules Beetle
"I LOVE the present! It's so fun to do It!
I r..."
Sharyn K.Verified
Delivery was slow and we had to replace some missing parts, we contacted the seller but it was going to be a long process to receive parts so we just replaced them ourselves
Purchased item
Terminator M
"Finished project looks great, but there was m..."
Maritza M.Verified
No customer service at all. I have emailed multiple times (since last month) for an issue with an itemand I am still waiting to hear back
Purchased item
Terminator M
"The item was a Christmas present that I order..."
Laura P.Verified
No customer service response to emails, and late delivery
Purchased item
Nebula Astronaut
"I have emailed your customer service and had..."
Jerry L.Verified
Express shipping is a ripoff and zero customer service available. Do not recommend this company.
Purchased item
Terminator M
"I paid for express shipping and it took forev..."
Holly R.Verified
Don’t sell things that don’t work.
Purchased item
Terminator M
"Pieces did even fit together????"
Miss V.Verified
The product is not a figure that can sit or stand as shown in the pictures. It is not as the picture shows.
Purchased item
Terminator M
"The bolts don't tighten so the limbs move and..."
Anke G.Verified
…
Purchased item
Cyberpunk Plasma Ball Spider
"I gave my husband this product for Christmas...."
Tom L.Verified
Arrived to late … no good
Purchased item
Terminator M
"Well the item is okay … but it was a Christma..."
Annie L.Verified
Parfait
Purchased item
Button Battery - AG1-LR621
"Excellent !"
Margarita R.Verified
It’s a scam. Don’t buy from them
Purchased item
Terminator M
"I never got the shipment ! Got charged. Need..."
Joel B.Verified
Read previous answer
Purchased item
Nebula Astronaut
"I requested to cancel this order multiple tim..."
Deborah B.Verified
Took a long time to arrive and it's just too hard for me. But that's not their fault. It is a perfect present for someone with v small fingers, very good eyes and lots of patience
Purchased item
Terminator M
"it's too hard."
Erin C.Verified
Never again.
Purchased item
Terminator M
"Would never purchase from you again. Ordered..."
Balázs O.Verified
The communication..
If it was a little bit faster it would be 5*
Purchased item
Mayfly
"The mayfly is great!
It's a bit tricky to bu..."
Aimee K.Verified
No customer service. No responses. Ordered December 1 and received January 1. Took my money but didn’t care when I received what I purchased.
Purchased item
Terminator M
"It shouldn’t take a month and five days to re..."
Steve H.Verified
a bit of a later delivery, but product looks great, worth the wait
Purchased item
Terminator M
"looks great, lovely project for my son"
Mike S.Verified
Delivery takes too long.
Purchased item
Terminator M
"Late took to long to arrive, but eventually i..."
Lindsay G.Verified
All good good product
Purchased item
Terminator M
"Very happy"
Jane C.Verified
No
Purchased item
Terminator M
"It was a Xmas present"
Janet D.Verified
no
Purchased item
Terminator M
"it took over a month to receive the product ...."
Linda M.Verified
Excellent communication.
Purchased item
Nebula Astronaut
"Bought this for my 12 year old granddaughter..."
Tanya W.Verified
VERY disappointed with your customer service.
Purchased item
Terminator M
"I ordered this to give for a Christmas presen..."
David D.Verified
Cute
Purchased item
Terminator M
"Instructions could be better"
Diane S.Verified
Seemed like it took a long time to get it
Purchased item
Hercules Beetle
"It was a Christmas gift for my grandson who l..."
Heather H.Verified
Shipping took FOREVER
Purchased item
Seahorse
"I order d this for my son for Christmas at th..."
Eleonora C.Verified
Bello
Purchased item
Terminator M
"Mio nipote ne è rimasto entusiasta"
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