Michael R.Verified
If I wanted a subscription I would have signed on to one.
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"A subscription was instituted on my supposedly 1 time purchase. Now I have..."
Pup Labs store reviewsSee product reviews
Kristina C.Verified
cancellation is impossible
Purchased item
K9 Belly Bliss
"It doesn’t seem to work he still constantly licks his paws and scratches hi..."
John F.Verified
no
Purchased item
Freedom Joint Drops - Hip Joint Support
"Probably a pill form would be better. I try to use the dropper directly in..."
Daryal M.Verified
No
Purchased item
K9 EarClear
"The head shaking has gotten better and her ears look a lot better now..."
Judy B.Verified
No, not enough time to review or give an opinion
Purchased item
K9 Soothe
"Not enough time to review"
Theresa G.Verified
Unsatisfied with not being able to contact
Purchased item
K9 Soothe
"I’ve sent emails and voicemails in reference to this product that did not w..."
James J.Verified
Good order servicing. Just no benefit to my dog
Purchased item
Freedom Joint Drops - Hip Joint Support
"No apparent improvement for my dog"
Eileen G.Verified
Easy
Purchased item
Tummy Essentials
"She loves these treats! Worth the monthly subscription!"
Pam K.Verified
Shipping was SO SLOW
Purchased item
Freedom Joint Drops - Hip Joint Support
"It's working well. We can see a difference
Thank you"
Raymond L.Verified
No
Purchased item
Freedom Joint Drops - Hip Joint Support
"After one bottle there's been improvement. My dog is going up stairs with o..."
Barbara V.Verified
Too many emails at this point.
Purchased item
Freedom Joint Drops - Hip Joint Support
"So far so good. Not sure of results yet but hopeful."
Richard R.Verified
Nothing to add
Purchased item
Freedom Joint Drops - Hip Joint Support
"Too early to tell. Received in dog taking supplement via water."
Yvonne S.Verified
I'm surprised how every product worked just like they said it would. Shanaya is so happy now. It was a bad two years and money flew out the window in broken promises with useless products. This is the real deal. Sprays for eaching skin, drops for her ears, an tummy treats. Happy healthy dog.
Purchased item
Tummy Essentials
"First thing every morning she waits for it an loves it. She thinks it's a t..."
Susanne C.Verified
I brought a lot of product and my dogs are not thrilled with the taste
Purchased item
Tummy Essentials Digestive Chews
"My dogs don't like them."
Ileen C.Verified
Greatly appreciate the emails explaining the products.
Purchased item
Freedom Joint Drops
"Started using the Freedom Joint Drops for our 7 year old German Shepherd. S..."
Miriam B.Verified
Customer service was excellent. Cancelltion process was easy.
Purchased item
Freedom Joint Drops
"It really dint have the effect.on our pup as expected. It could be that her..."
Curtis M.Verified
No
Purchased item
K9 Belly Bliss
"I think the K9 Bliss is working pretty good for my dog thanks for the advic..."
Christina D.Verified
Please reply to my emails so I can return the products. Sincerely, Christina 1/1/2026
Purchased item
K9 Belly Bliss
"Question: what can we do better to improve service:
My answer; Customer Se..."
Cindy E.Verified
No
Purchased item
K9 Soothe
"We only started using the spray a week ago. So far my baby girl does not li..."
Billy B.Verified
I appreciate belly bliss.
Purchased item
K9 Belly Bliss
"My little girl is more active than she's been in a long time I'm happy I fo..."
Joyce B.Verified
Staff has been professional, knowledgable, and personable.
Purchased item
K9 Belly Bliss
"Very palatable, consumed quickly."
Roberta D.Verified
Quick delivery!
Purchased item
Freedom Joint Drops - Hip Joint Support
"Seems to help but I’ve only used it for about a week"
Anita U.Verified
Plan to keep using it for my dogs dental health
Purchased item
ProDenta by PupLabs™ - Advanced Dental Health Formula for Dogs
"My dogs like it very much. My vet said my 7 year old rat terrier has great..."
Patricia G.Verified
I said it was decent I tried to return some stuff but they talked me into keeping the products for a coupon for more products
Purchased item
Tummy Essentials
"My dog ate one half of a treat and had the runs the next day but she did li..."
Peter S.Verified
I appreciate your products but I don’t want to be swamped with daily commercials.
Purchased item
Tummy Essentials Digestive Chews
"Our dog is a picky eater. At this point I am unable to assess the effective..."
Paul S.Verified
No
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"Easy to use and started showing improvement in 3 days. Clean within a week."
Liza L.Verified
I hadn't realized it was a subscription at first and it seemed the second bottle came to soon but I was able to adjust future dates. It would be easier if I could adjust the cadence, like each 6 weeks or 8 weeks instead of a date, but this will work.
Purchased item
Freedom Joint Drops - Hip Joint Support
"It's a little soon to say, but our guy, a nearly 14 year old poodle shih tz..."
Stephanie R.Verified
Thumbs up
Purchased item
K9 Belly Bliss - Digestive Support
"It works great"
Lucas S.Verified
To many emails
Purchased item
Tummy Essentials
"Smells like a great treat. He looks forward to it every morning"
Dean H.Verified
Need better product
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"So far doesn’t work. Will keep trying if not send it back and now they are..."
Marlene W.Verified
No thanks
Purchased item
K9 Belly Bliss
"I believe the K9bliss is working well for my Brady!
Thank you!"
John H.Verified
Nope
Purchased item
K9 Soothe
"My dog, Jake, doesn’t like have liquids put in his ears but he is starting..."
Robert P.Verified
Pretty much said all I had to say, and I could say I probably won’t be buying this product again
Purchased item
K9 Belly Bliss - Digestive Support
"Product was a lot smaller than it appeared, product did nothing for him, Ad..."
Mary S.Verified
it would be nice for you to offer some discounts for regular shipments.
Purchased item
Fresh Breathies Dental Health Chews
"I have 2 mini schnauzer and they are more than happy to chew these as treat..."
Elsa L.Verified
N/a
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"My dog not scratching like before I hope stops completely."
Colleen W.Verified
They won’t refund my money but tell you to try something else that is also not a good product it doesn’t freshen the dogs breath or anything else poor products
Feels like a scam when they refuse to refund your money
Purchased item
Fresh Breathies Dental Health Chews
"They don’t freshen the breath
Not a good product the price is too high and..."
Cindy H.Verified
Not at this time.
Purchased item
K9 EarClear
"Well it’s been approximately 60 days and you advertised 90 days to resolve..."
Kimberly H.Verified
CSR refused to refund.
Purchased item
ProDenta
"I have canceled 3 times it looks like it finally really was canceled. CSR..."
Judy M.Verified
I have used other products that worked real well. This one just didn’t bring my dogs.
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"It did not seem to help my dog. She’s still scratching her ears till they b..."
Wilma M.Verified
No
Purchased item
Freedom Joint Drops - Advanced Joint Support with Hyaluronic Acid
"He did not improve. He only got worse. Had to return to the Dr."
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