Velluto Rosso store reviewsSee product reviews

Easy shopping!

Easy to find what you want

Delivery was way too long

Item came on time . You should add express shipping just to be safe

It was awful. Waiting times were much longer than what was advertised.

10/10

The clothing is nothing like the images and does not fit and came very very late I asked for a return and was rejected and one item I just received a refund because it no longer was in stock but no one even told me. It was horrible customer service terrible products with incorrect images and I would never recommend

Poor customer service!!!! I have been trying to get in contact with someone for customer service for a while now and nobody is responding to my emails.

Very dissatisfied with customer service. Can’t even exchange the dress for a bigger size

A little long and updates were very delayed

bad

The website was easy to use

It just took too long to get here

The experience was smooth I received my items sooner than expected.

Everything came in time an smoothly

I ordered this outfit because I really liked the jacket’s design with two lines of rhinestones on top. However, I received it with only one line. In the photo shown on your website, there is one line on the sleeve and another hanging, but the hanging one is missing on the item I received. Additionally, the skirt came in an extra small size even though I ordered a small, and some of the rhinestones were detached upon arrival. I’ve been trying to return the set, but the process has been very comp

N/A

Horrendous quality, extremely expensive, not worth it. Shop somewhere else.

Scam

Delivered right on time

Very fast with shipping!

Refund me my dress

Customer support was horrible and didn't try to exchange my dress when it was too small for the size advertised.

Excellent

Shipping and processing took a while and tracking was pretty disappointing. The wrong tracking information was given to me initially

Even with priority processing, it took a long time to get to me.

I had an amazing time shopping and finding a dress for my birthday.

Pictures and description are inaccurate. I will not recommend this website to anyone I know.

Can't return item

Not bad.

Poor customer service. Poor products. For something that is over $200, the product has many flaws and feels cheap. I reached out to the company in regards to the flaws and had received no help.

It was okay. The shipping was what they estimated but the emails were weird and it was difficult to actually track my package. It kept taking me to a website and all the words were in Chinese so I couldn’t read anything.

Shipping was horrible, never received accurate tracking details, dress didn’t come in time, and poor communication

No return policy if ugly

Wasn't happy with the design of my dress and tried to return within 30 day window and was told no.

never got order

The website was easy to navigate. The email communication about the status of my order was good, as expected. I will definitely order from this site again.

Have yet to receive my order that was placed on 8/11/2025.

10/10

good, i loved it!