Velluto Rosso store reviewsSee product reviews

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Very excellent service

I ordered this dress based on the photos shown, and while the design itself is beautiful, I was disappointed by several important issues. The listing photos show the top without buttons in the back, however the dress I received does include buttons, which significantly changes the fit. Because of this, the top fits much tighter than expected and does not sit the way it appears in the photos. There is no option to exchange or return, which is extremely unreasonable—especially for a dress like th

The company send me coupons to order another thank you

See previous comment. Absolutely ridiculous return policy ever. No reputable clothing company offers no returns or exchanges for items that do not fit. The return policy is also incredibly misleading. Will never purchase from you again and will warn all of my friends to not do business with you either.

Got here quick great communication

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Fix your return policy.

Why don't you offer returns? That's crazy!

Amazing customer service!

I order 2 Jumpsuit and I came with out the straps... customer service will not help.. keep saying It came with it, they even sent a picture.. I had no need to lie.

Scam of a company

Excellent customer service!!

Need better return policy

Based on the photos, the dress appears to be a corset-style design, but in reality it does not have a proper corset structure at all. The built-in bra cups do not sit correctly, and the fabric quality is very poor. Overall, the dress did not meet my expectations and was very disappointing

Sizes don’t make sense, small fits like a large

Customer service support hasn’t been helpful. They first told me I could only return within 24 hours of receiving and then asked for additional photos that the dress I received was not as advertised. I just want a refund. The owner of your company would be disappointed with that outcome of your buyers experience.

I requested a refund and am still waiting for a response.

Return policy sucks the quality sucks don’t buy ot

fuck ya’ll

N/A

Took forever to arrive

The checkout was easy and they had good deals. Unfortunately the dress was not the quality I was expecting.

Came timely!

Shipping was fast

I will never shop here again

I requested a return label and was told I could not return my item that I wasn’t satisfied with. I wish I wouldn’t have ordered

Terrible experience. The shipping was two weeks late even though I emailed customer service multiple times. The dress quality was cheap.

Take too long to ship and wrong color

customer service was amazing fast. fixed a minor mistake in 2 hours tops.

Exceptional

The dress is very cute

Great

10/10

Easy to access and fast shipping

Awesome

They won’t let me return something that doesn’t fit and I can’t use

amazing

Beautiful dress

Shipping was super fast. Tracking information was easy to follow and the dress was delivered within a week.