It was delivered to the wrong house. I ended up having to buy one from somewhere else, but your customer service team ignored my messages and sent a replacement when I asked for a refund. Then they promised me a return lable to return the one I told them I didn't want or need, but now that it arrived, and has been sitting at my front door in it's box waiting to return it, they keep giving me the runaround and telling me they'll send a return label some time later. A week later and still nothing.