The Rug Decor Store review | Loox

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Kim S.
I really appreciate the response and sample
Blue and Brown Traditional Antique look Heriz Serapi Hand Knotted Custom Made wool Area Rug
Purchased item
Blue and Brown Traditional Antique look Heriz Serapi Hand Knotted Custom Made wool Area Rug
"Response was great!! Sample beautiful"
Carol H.
the rug was indeed worth the wait.
Tree of life Hand Knotted Silver, Ivory and Beige Traditional Vintage Style Custom Made Wool Rug
Purchased item
Tree of life Hand Knotted Silver, Ivory and Beige Traditional Vintage Style Custom Made Wool Rug
"Worth the wait, high quality workmanship and..."
Amelia S.
Great rug!
Hand Knotted Royal Green and Ivory Traditional Turkish Style Tree Of Life Multi Size Wool Area Rug
Purchased item
Hand Knotted Royal Green and Ivory Traditional Turkish Style Tree Of Life Multi Size Wool Area Rug
"Beautiful rug! Evne better than the pictures..."
Sherry C.
Totally unresponsive customer service.
Hand knotted Olive, Rust and Gray Traditional Antique Moss Oushak Multi Size wool Area Rug
Purchased item
Hand knotted Olive, Rust and Gray Traditional Antique Moss Oushak Multi Size wool Area Rug
"Please respond to the emails I have sent you..."
Angela M.
Took way to long to receive the sample and the rug didn't look anything like the photos. I am not sure I wasn't sent the wrong sample.
Custom Made Hand Knotted Gray and Brown Oriental Oushak Multi Size Traditional Wool Areaa Rug
Purchased item
Custom Made Hand Knotted Gray and Brown Oriental Oushak Multi Size Traditional Wool Areaa Rug
"The sample looked NOTHING like the photo. I..."
Ria S.
please contact me with a label/next steps
Super Soft Solid Sienna Braided Pom Pom Lumbar Pillow
Purchased item
Super Soft Solid Sienna Braided Pom Pom Lumbar Pillow
"I’ve tried reaching out multiple times to ret..."
Dennis W.
Limited response on order/delivery process
Hand Tufted Blue and Beige Modern Colorful Oushak Multi Size Rug, Kids, Living Room and Bedroom Rug
Purchased item
Hand Tufted Blue and Beige Modern Colorful Oushak Multi Size Rug, Kids, Living Room and Bedroom Rug
"Liked the sample enough to order a rug. Order..."
Margaret M.
I would like to get a response regarding my return ASAP
Hand Knotted Rust and Blue Traditional Turkish Vintage Multi Size Wool Rug
Purchased item
Hand Knotted Rust and Blue Traditional Turkish Vintage Multi Size Wool Rug
"Colors weren’t quite right How do I return t..."
Spence H.
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Beige and Blue Stripe Design Square Throw Pillow
Purchased item
Beige and Blue Stripe Design Square Throw Pillow
"Great look and quality."
Melissa S.
The rug decor customer service is top notch. They are quick to reply and very eager to help and satisfy their customers. This will not be my last purchase with them.
Moss Green and Ivory Multi Size Vintage Wool Hand Knotted Rug
Purchased item
Moss Green and Ivory Multi Size Vintage Wool Hand Knotted Rug
"I love this rug and love that I was able to o..."
Wendy S.
No
Hand knotted Silver, Rust and Pink Traditional Antique Moss green Oushak Area Rug
Purchased item
Hand knotted Silver, Rust and Pink Traditional Antique Moss green Oushak Area Rug
"The colors are beautiful and at first touch i..."
Jessica D.
Responses were prompt. Unprompted updates prior to shipping would have been appreciated. Otherwise great experience.
Custom Made Blue, Beige and Green Multi size Hand knotted Traditional Oushak Wool Area Rug
Purchased item
Custom Made Blue, Beige and Green Multi size Hand knotted Traditional Oushak Wool Area Rug
"The rug is absolutely beautiful! Will be orde..."
Debra D.
Excellent experience and service! The rug is very high quality and is so beautiful!
Custom Made Solid Modern Blue Hand Tufted thick Wool Area Rug
Purchased item
Custom Made Solid Modern Blue Hand Tufted thick Wool Area Rug
"I had such excellent service from this compan..."
Cheryl S.
Came quickly and on time
Hand Tufted Rust And Beige Traditional Floral Wool Area Rug
Purchased item
Hand Tufted Rust And Beige Traditional Floral Wool Area Rug
"Great colors, feels wonderful to walk on. Wou..."
Amanda R.
Great
Hand Woven Ivory and Tan Natural Jute textured Multi size Area Rug
Purchased item
Hand Woven Ivory and Tan Natural Jute textured Multi size Area Rug
"Love the color and thickness of this rug. Fi..."
Lauren H.
Easy!
Ready to Ship Pink, Olive and Beige Traditional Vintage Style Tree Wool Rug
Purchased item
Ready to Ship Pink, Olive and Beige Traditional Vintage Style Tree Wool Rug
"I was nervous to get this rug because I thoug..."
Matthew R.
We selected the rug, then ordered, and it came in about the amount of time they projected.
Hand Tufted Blue and Ivory Multi Size Modern Colorful Oushak Rug, Kids, Living Room and Bedroom Rug
Purchased item
Hand Tufted Blue and Ivory Multi Size Modern Colorful Oushak Rug, Kids, Living Room and Bedroom Rug
"The rug came with good, secure packaging. We..."
Katie S.
Excellent quality and prices
Rust and Blue Hand Knotted Traditional Heriz Serapi Multi Size wool Area Rug
Purchased item
Rust and Blue Hand Knotted Traditional Heriz Serapi Multi Size wool Area Rug
"Beautiful — I’m so proud to have this gorgeou..."
Anthony F.
Easy experience and great website
Ready to Ship Hand Knotted Green and Ivory Traditional Wool Area Rug
Purchased item
Ready to Ship Hand Knotted Green and Ivory Traditional Wool Area Rug
"Amazing experience, beautiful rug at a really..."
Geoffrey S.
Communication was a bit slow, but worth the wait
Custom Made Traditional Geometrical Motifs Olive and Rust Hand Knotted wool area rug
Purchased item
Custom Made Traditional Geometrical Motifs Olive and Rust Hand Knotted wool area rug
"As images on the internet don’t really show t..."
Carolyn I.
Excellent except disappointingthat the rug colors are much more muted than the photos on the website.
Pink, Olive and Beige Traditional Vintage Heriz Serapi Wool Rug
Purchased item
Pink, Olive and Beige Traditional Vintage Heriz Serapi Wool Rug
"Beautifully made feels great underfoot. Is s..."
Claire L.
.
Ready to Ship Blue and Gray Hand knotted Oushak 8x10 and 9x12 wool Area Rug
Purchased item
Ready to Ship Blue and Gray Hand knotted Oushak 8x10 and 9x12 wool Area Rug
"."
Erin P.
Too many emails to rate too many things
Custom Made Silver, Moss Green and Blue Heriz Traditional wool Area Rug
Purchased item
Custom Made Silver, Moss Green and Blue Heriz Traditional wool Area Rug
"Good rug for the price!"
Nivan C.
Great!
Hand Knotted Rust and Blue Traditional Turkish Vintage Multi Size Wool Rug
Purchased item
Hand Knotted Rust and Blue Traditional Turkish Vintage Multi Size Wool Rug
"Very nice quality and delivered well packaged..."
Patricia W.
We'll see...
Multi size Moss Green, Blue and Peach Hand Knotted Vibrant colorful Donegal Wool Rug
Purchased item
Multi size Moss Green, Blue and Peach Hand Knotted Vibrant colorful Donegal Wool Rug
"I am very apprehensive to purchase an expensi..."
Suzan O.
Great customer service , replied back to me quick as I ordered the wrong size and they helped me out quickly with a refund and I got to order the correct size. Love the carpet quality and looks beautiful just like the image. Thank you
Solid Ivory Wool Felted Chunky Hand Woven Contemporary Area Rug
Purchased item
Solid Ivory Wool Felted Chunky Hand Woven Contemporary Area Rug
"The carpet quality and look is beautiful! 10/..."
Angela S.
Shipped quickly and I received it with in 2 weeks. Pleasantly surprised. Extremely well packed and it did not have the usual chemical smell that usually is present in a package that is shipped this way: again very happy about this and will 10 out of 10 buy another rug.
Custom Made Green, Gray and Peach Colorful Hand knotted Traditional Oushak wool Area Rug
Purchased item
Custom Made Green, Gray and Peach Colorful Hand knotted Traditional Oushak wool Area Rug
"Absolutely love the rug and the quality is ac..."
Kathy J.
First time I ever ordered anything that expensive online. I was a little afraid itwas not going to be a good experience. A little confusion in the beginning as far as me buying two of them when I only wanted one. It all worked out in the end and I am enjoying it.
Golden-Brown and Charcoal Modern leopard Design Hand knotted multi Size wool area rug
Purchased item
Golden-Brown and Charcoal Modern leopard Design Hand knotted multi Size wool area rug
"The rug that I ordered did not look anything..."
Tanja L.
cool but waiting is long
Tribal Gabbeh Rust, Ivory, Green and Pink Hand knotted Antique Look Traditional Wool Area Rug
Purchased item
Tribal Gabbeh Rust, Ivory, Green and Pink Hand knotted Antique Look Traditional Wool Area Rug
"It os beautiful. True colors to website pictu..."
Mia M.
I like the idea of purchasing samples. I purchased 4 to find the one that was the perfect rug for me.
Transitional Green, Pink, Silver and Gold Hand Knotted Custom Made wool area rug
Purchased item
Transitional Green, Pink, Silver and Gold Hand Knotted Custom Made wool area rug
"The rug has a beautiful array of colors and m..."
Ann H M.
Shopping was good Wish the rug would have turned out as well. Disappointed
Custom Made Gray, Silver and Green Hand Knotted Traditional Large Design wool area rug
Purchased item
Custom Made Gray, Silver and Green Hand Knotted Traditional Large Design wool area rug
"Rug was nicely wrapped. Made well. Colors are..."
Ellese C.
Rug does not look like the picture
Custom Made Purple Handmade Overdyed Premium Wool Area Rug
Purchased item
Custom Made Purple Handmade Overdyed Premium Wool Area Rug
"Rug is primarily blue, not purple. Misleading..."
Connie T.
Thanks for the sample.
Hand knotted Multi Size Rust and Aqua Floral wool Area Rug
Purchased item
Hand knotted Multi Size Rust and Aqua Floral wool Area Rug
"Doesn’t work."
Marion N.
Beautiful rug and quality
Premium Felted Cushion Anti Slip Rug Pad Custom Dimensions Wooden and Tile Floors
Purchased item
Premium Felted Cushion Anti Slip Rug Pad Custom Dimensions Wooden and Tile Floors
"Fast service"
John N.
Great
Hand Knotted Antique Olive and Ivory Traditional Persian Vintage Oushak Wool Rug | TRDCP707
Purchased item
Hand Knotted Antique Olive and Ivory Traditional Persian Vintage Oushak Wool Rug | TRDCP707
"Love the rug!"
Jean R.
Great, but shipping took a looooong time. I get it now.
Ivory, Olive, Blue and Charcoal Handloom Tribal Gabbeh Multi Size wool Area Rug
Purchased item
Ivory, Olive, Blue and Charcoal Handloom Tribal Gabbeh Multi Size wool Area Rug
"I have wanted a “tribal rug” forever. I had..."
Tamara W.
Easy and lots of wonderful choices, also great ability to search in detail.
The Plants and Roots Green Hand Knotted Traditional Custom Made Wool Area Rug
Purchased item
The Plants and Roots Green Hand Knotted Traditional Custom Made Wool Area Rug
"Pretty and well made, shipped expeditiously."
Natalie S.
The rug arrived in good time. My entire experience with Rug Decor was excellent. Thanks again -
Custom Made Purple Handmade Overdyed Premium Wool Area Rug
Purchased item
Custom Made Purple Handmade Overdyed Premium Wool Area Rug
"Love everything about it. The colors and text..."
Curtis S.
Item not as describef
Hand Knotted Antique Olive and Ivory Traditional Persian Vintage Oushak Wool Rug | TRDCP707
Purchased item
Hand Knotted Antique Olive and Ivory Traditional Persian Vintage Oushak Wool Rug | TRDCP707
"Nothing at all like described"
Jennifer C.
Shipped within estimated window. Customer service response was quick when I checked in on progress.
Made to Order Traditional Blue and Ivory Vibrant colorful Hand knotted Oushak wool area rug
Purchased item
Made to Order Traditional Blue and Ivory Vibrant colorful Hand knotted Oushak wool area rug
"What a cool modern take on a classic style. G..."
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