I wanted to inform you regarding my recent order. My sisters and I ordered three bags from your website. Two of the bags arrived with the shoulder strap, but the third bag arrived without the strap.
I am not the type to carry a bag by hand â I need the shoulder strap â and after waiting for the order, it is unacceptable to receive an incomplete item.
Please check this issue and send the missing strap or provide an appropriate solution as soon as possible.
For clarification, the bag that arriv