My experience with Sihoo has been extremely disappointing. I was initially told my $1500+ chair would be shipped as a priority, but I later had to follow up myself to find out it was delayed. The worst part was the poor communication and false promises from customer service, who assured me the order was shipped when it wasn’t. As a goodwill gesture, I was offered only a $20 credit, which felt inadequate. I eventually requested a refund as I was going to be out of the country, which they agreed t