Easy to order. Good level of information and I’m taking the product as advised. Let’s see in the not too distant future how it works for me. I love the taste but found the texture a little soft and squishy for my personal taste but am now used to it. Dirtea is what it says as advertised, product quality is good. Website easy to use and follow. Haven’t had the need to use customer services so cannot comment. Overall great and recommended.