SwiftPaws Store review | Loox

SwiftPaws store reviewsSee product reviews

Keena M.
Crazy fun!!!
Universal Remote
Purchased item
Universal Remote
"My Mya Claire loves it. She’s a feisty Yorkie..."
Kenny P.
everything is good with the unit and our old dog loves it, the dog we needed it for doesn't care for it.
Original Bundle (Battery Not Included)
Purchased item
Original Bundle (Battery Not Included)
"our old dog loves it and would wear him self..."
Rachel A.
I’m not going to like a shopping experience if the product is so expensive and disappointing.
CHASE! Kit
Purchased item
CHASE! Kit
"It only worked for about a week. I followed a..."
Gia W.
It’s a great dog toy/cat toy but must have a leveled area to do it on
Stuffing-less Fuzzy Bone Toy
Purchased item
Stuffing-less Fuzzy Bone Toy
"The toy part lasts but the string does not at..."
Julie P.
SwiftPaws is easy to work with if you have an issue.
Replacement Flags (Two Rolls)
Purchased item
Replacement Flags (Two Rolls)
"The flags are great"
Christina G.
Ordering was easy!
Universal Remote
Purchased item
Universal Remote
"We love our swift paws!!"
Vickie A.
took a longtime to come which happens but I think it took more than 2 months to come, then there was delays of course, missing parts & what nots, The customer service was really polite even though regretably I was not and they did offer to give me a full refund but I fiqured i waited months a couple more wouldnt hurt. U can tell its ok quality as far as plastic goes, the stakes r not that good, the shaft can bend easily if not soft ground and there r other things wrong but not worth $400
Stuffing-less Fuzzy Bone Toy
Purchased item
Stuffing-less Fuzzy Bone Toy
"my dog really dont play with it but looks to..."
Valerie K.
I really like it. The pups love it but am a little concerned about my pup chewing some of the parts up.
CHASE! Kit
Purchased item
CHASE! Kit
"Great fun but the plastic pieces need to be s..."
Dian D C.
We have three dogs, 10, 3 and 1. The younger ones are goldens and they just LOVE CHASE! They are obsessed, which is great because we are old and it's hard to get them good exercise. Now they play with CHASE several times a week and love it! Thrilled with this purchase! Thanks for making an affordable version.
Stuffing-less Fuzzy Bone Toy
Purchased item
Stuffing-less Fuzzy Bone Toy
"This was a nice gift, but it didn't work with..."
Sara S.
Always a good experience.
Chase Drive Unit
Purchased item
Chase Drive Unit
"Quick and easy to get a replacement."
Irena V.
Quick shipping and good packaging
Pounce! Kit
Purchased item
Pounce! Kit
"My cats really enjoy it. However the shut off..."
Curtis G.
It was good
Pounce! Kit
Purchased item
Pounce! Kit
"Cats like it"
Kim G.
Not worth it
Original Bundle (Battery Not Included)
Purchased item
Original Bundle (Battery Not Included)
"This is expensive and the stuffed toys don’t..."
Anthony L.
Cat loves the toy! Customer Service is wonderful!
Pounce! Kit
Purchased item
Pounce! Kit
"Cat loves the toy, and customer support is gr..."
Paul P.
Spent a lot of money for a useless piece of plastic
Power Switch
Purchased item
Power Switch
"It ripped the board taking it out. We asked f..."
Jeanluc T.
Easy shopping. Pricey but cat loves it
Pounce! Kit
Purchased item
Pounce! Kit
"Cat loves it and he’s getting great exercise"
Jenna H.
Easy to order. Videos on setup are very easy to follow. Product is easy to use.
Pounce! Kit
Purchased item
Pounce! Kit
"We have 8 cats raging in age from 3-8 years o..."
Kaye S.
SwiftPaws backs their products and their support is top notch!
(Promo) Universal Remote
Purchased item
(Promo) Universal Remote
"I love my Swift Paws Chase and the remote mak..."
Willow H.
Very consistent communication about the sale with an idea of when things would be shipped out. Love how it was packaged
Original Kit (Battery Not Included)
Purchased item
Original Kit (Battery Not Included)
"It’s fantastic when you have a high-energy do..."
Carol H.
Inquiry turned to an order very quickly! Loved the responsiveness of this company. Communication was top rate. THANK YOU SWIFT PAWS!!!
SwiftPaws Pro-Alpha Machine
Purchased item
SwiftPaws Pro-Alpha Machine
"Prompt customer service! Pro Alpha is a beas..."
Pam L.
The outdoor setup is great, my dogs go crazy for it
Pounce! Kit
Purchased item
Pounce! Kit
"We're having trouble getting the pulleys in p..."
A F.
I want sure how much string was in the original kit. If I had known I probably wouldn't have bought the extra. But everything arrived quickly, in excellent condition and with good instructions. We have issues with keeping the pulleys secure on the wood flooring, but currently solved the issue with weights.
Pounce! Kit
Purchased item
Pounce! Kit
"All for of our cats love this toy! We got it..."
David I.
Only negative was it took longer to ship than I would have liked.
CHASE! Kit
Purchased item
CHASE! Kit
"Works well. We need to get the battery adapte..."
Rachel A.
The shopping experience itself was good. I wish the pieces stayed better because my cats do genuinely love it
Pounce! Pulley Pack
Purchased item
Pounce! Pulley Pack
"My cats LOVE it, but the pieces don’t stay in..."
Nancy K.
-
Purchased item
Pop Up Tent 10x10
"-"
Jessica S.
If you’re on the fence about getting this system…just do it! It’s been the best investment towards my cats enrichment and health I have ever found!
Pounce! Pulley Pack
Purchased item
Pounce! Pulley Pack
"My cats love this system and the extra toy pa..."
Lena B.
Fine, but no real follow up after purchase from customer service. We haven’t set it up yet or been able to use without the remote.
CHASE! Kit
Purchased item
CHASE! Kit
"Because the remote was not available online w..."
Sarah F.
Love it
Stuffing-less Fuzzy Bone Toy
Purchased item
Stuffing-less Fuzzy Bone Toy
"Love it!!!"
Kendel M.
Great company to work with
Prepaid Return Label
Purchased item
Prepaid Return Label
"Perfect."
Travis M.
Swiftpaws customer service was awesome quick response. Helped me get back up and running with little down time.
Destructibles  – The Ultimate Destruction Toy, Now Flirt Pole Compatible!
Purchased item
Destructibles – The Ultimate Destruction Toy, Now Flirt Pole Compatible!
"My dogs love it"
Tristan A.
Ella helped me with my return and exchange and I could not be more grateful! The home plus is perfect and our dogs are so thrilled!!!
Original Kit (Battery Not Included)
Purchased item
Original Kit (Battery Not Included)
"My dogs took OFF after this almost immediatel..."
Tyson Y.
Overpriced.
CHASE! Kit
Purchased item
CHASE! Kit
"My rescue, Drifter, absolutely loves Swift Pa..."
Lori M.
Easy to shop, use a discount code and receive it.
Flirt Pole
Purchased item
Flirt Pole
"My 9 mo old chocolate lab puppy goes absolute..."
Susan G.
No complaints here!
Critter Pack
Purchased item
Critter Pack
"This was a gift. My daughter had already orde..."
Matthew D.
My dog loves it which is all that matters, but I have to take off one star for the reasons I previously mentioned. I also feel like at its price, a controller should be included, as this would give me much less input delay and allow me to reverse the direction of the lure before my dog could catch it.
CHASE! Kit
Purchased item
CHASE! Kit
"My dog loves it, which is great, and generall..."
Val N.
It took me time to decide which package would work the best for us. I needed a little more information on how the thing works. I didn't understand you can make it run fast or slow, going forward and backwards.
Plus Kit (Battery Not Included)
Purchased item
Plus Kit (Battery Not Included)
"We have six dogs, and each one is at a differ..."
Molly B.
Shipped quickly and easy to set up
Pounce! Kit
Purchased item
Pounce! Kit
"This is the one toy that my cat consistently..."
Steff P.
Took longer than expected to come. Set up I ended up googling because it wasn’t specific to the chase.
CHASE! Kit
Purchased item
CHASE! Kit
"The idea behind it is good. But it’s just not..."
William R.
Great communication and substitutions.
Shipping Protection
Purchased item
Shipping Protection
"Product is great. Due to frequent rains, we..."
Karon P.
They notified me of an out of stock extra and a replacement would be included instead…much appreciated.
Chase Bundle
Purchased item
Chase Bundle
"Dogs enjoy it but catch it, I think expandin..."
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