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Never using or recommending to anyone

Surprisingly good

The picture was blown up for the cover - it came out blurry/pixelated. As for the sound of the vinyl, it is awful. There is a constant static when played. Each song, the voice is higher than the original. Such terrible sound quality. Spent a lot of money and time on this for a gift for a friend, and it turned out terrible. This was the biggest waste of money. I want to send it back for a refund. Awful.

Excellent idea!! Good performance! Pay a little bit more attention to the details ☺️

When I sent an email asking about the status, I got back a decent explanation of how much longer it might take to arrive.

Customer service was great. I messed up typing in my order and they responded right away making sure my worries were resolved.

It skips on 4th song.

Great job!

A few glitches on my end. I will make different choices the next time.

Gracias!

Priority Processing is a joke. The entire process was really. No way to check the status. Vague messages if they were even responded to. Different day estimate for order production on the website before ordering compared to what shows after ordering. In ability to change shipping speed after it was clear you weren't going to bother producing the order in the number of days originally shown on the website before ordering. Then, once the order did finally arrive, the cover sleeve had a tear at the

"Priority processing" is a scam the company uses to increase pricing - they took a month to ship my order and kept changing the referenced "policies" in the email responses I received (after multiple requests for my order status). When the order finally arrived, it was scratched and damaged. Do not order from here!

I received the vinyl roughly 1 month after ordering and was very satisfied with the packaging and that it came with protective sleeves for both the record and the cover. Again, the only issue was medium sound quality. Noticeably quieter and lacking low and mid-range frequencies. If you are an audiophile, you may want to pay for higher quality or seek another company.

Thanks. It was great.

N/a

Ordering was fine and currently working with customer service but very disappointed in the price of the record and for it to arrive with 3/10 songs stopping.

horrible communication.

Very cool product and good customer service.

Nothing to add

Nope

Great experience

There is a pressing issue: the record skips and Side B is completely unlistenable. Customer support was poorly handled and entirely managed by an AI assistant, with no proper follow-up or concrete solution. Finally, the cover feels cheap and is far below the quality that was advertised. Overall, a very disappointing experience.

I dont recommend anyone to pay for priority shipping or packaging

I had no issues with the Vinyl it was good and everything I hoped. However I ordered it at the end of November and was given the timeline of 10-12 days. I then also paid for priority processing speeding it up a couple days from there. After 24 days had gone by I emailed and didn’t receive much of an answer. I didn’t receive the record until after Christmas ruining one of the gifts I was giving.

I loved the custom album.

Maybe test the sound qualtiy before sending it out

See previous review!

The best out there for people like me.

Amazing!!!

Everything was pretty simple.

Thank you!

The response time to questions asked was excellent and I was advise of having to delete a song due to length which was good. It did take longer to get than I thought it would so give it extra time if ordering one. Also 1 of the songs had lower volume/not the same quality as the others.

This order took 3 weeks longer to arrive than originally stated. No support number to call and no email response after reaching out to the questions email. When the vinyl did finally arrive, it had the wrong songs and in a different order I had requested. Song quality was poor too. Great business concept but wouldn’t recommend ordering through this company.

They took double the time than promised (even with priority processing) so obviously my present didn’t make it on time. Quality is average

Quicker turn around time

If this arrived in fewer than 37 days or if the $15 expedited fee was refunded, my review would be five stars.

No

I will never recommend

The customization is nice but the sound quality is awful

Thsnks i