Bahija B.Verified
Too long time for delivery
Purchased item
Melis
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KAFTAN ELEGANCE store reviewsSee product reviews
Rachida M.Verified
J’ai passé commande le 22 septembre en pensant que le colis serait expédié depuis Barcelone, comme indiqué sur le site. C’est d’ailleurs pour cette raison que j’ai choisi une livraison DHL payante, en espérant recevoir mon colis rapidement.
Avant de commander, j’ai demandé le délai de livraison et on m’a confirmé 3 à 5 jours ouvrés. Or, nous sommes le 7 octobre, et je n’ai toujours rien reçu. En plus de ce retard, j’ai eu la mauvaise surprise de recevoir un message de DHL me réclamant une taxe
Purchased item
Yasira
"J’ai passé commande le 22 septembre en pensant que le colis serait expédié..."
Ines B.Verified
Il y’avait pas un respect du délai de livraison et j’ai du me débrouiller pour le ramener
Purchased item
Yasma
"Que dire de ce caftan qui a fait chavirer mon cœur.
Il est tellement beau e..."
Noria T.Verified
🥰🥰🥰
Purchased item
Yasira
"Magnifique 😍"
Ibtissam K.Verified
Poor customer service, my package was being hold by customs (from the country of origin, not even destination) because paperwork and extra fees were missing. KAFTAN ELEGANCE did not do anything about it, they kept telling me to be patient and that's it. I had to take charge of this and solve the problem by myself with the help of DHL.
Purchased item
Raya
"The dress is very nice! But the customer service is VERY awful. If you're w..."
Chaimaa M.Verified
Not worth it
Purchased item
Kaftan Soraya
"Horrible experience, please don’t buy from them."
Farida E.Verified
Es werden auf e mail oder WhatsApp Nachrichten nicht geantwortet
Purchased item
Aurelia
"Heute ist die Takchita nach fast 3 Wochen angekommen. Ich bin enttäuscht i..."
Karima C.Verified
Perfect
Purchased item
Belt Ikram
"All what I bought was amazing 🤩"
Hakima A.Verified
Déconseillé d’acheter chez eux
Purchased item
Lebsa Ghefar
"Une expérience très désagréable avec ce vendeur, j’ai reçu la robe, je l’ai..."
Renad S.Verified
I use the sizing chart and was between a medium and large for Iris. I wanted to make sure that it would fit me because this is my event and it was pre-order so I direct messaged you guys on Instagram and was told to get a large. When I received it, it was too small on my hips and it was supposed to be oversized on me except the bust area, which was fine. I was told I would receive it in two weeks, but it was not shipped out until two weeks after I placed my order and I did not receive it until o
Purchased item
Iris
"I use the sizing chart and was between a medium and large for Iris. I wante..."
Loubna K.Verified
Livraison qui a durée 3 semaines
Purchased item
Jellaba Zahara Beige
"La qualité ne vaux pas 130€"
Jade C.Verified
Travaille fabuleux
Purchased item
Muna
"Wawwwww"
Abdullah B.Verified
I do enjoy buying Kaftan from your store, it is easy and convenient.
Purchased item
Belt Dalal
"Hello Kaftan team,
Thank you for sending my order, I do like them even it t..."
Hocine M.Verified
Excellent
Purchased item
Set Maria
"Excellent"
Houda M.Verified
👎🏻
Purchased item
Esmée
"👎🏻"
El Malouani F.Verified
Pas reçu la bonne référence voir mon précédent avis ! Vous n’êtes absolument pas professionnel ! Aucune réponse par mail ni par téléphone ! Et en plus livraison deux semaines plus tard et frais de douanes en sus !
Purchased item
Lebsa Samira
"Absolument pas satisfaite ! Je n’ai pas reçu la bonne robe ! J’ai commandé..."
Nihad M.Verified
La robe est parfaite merci 🙏🏼
Purchased item
Aurea
"La robe était pour mon hlel au Maroc
Tout en élégance la matière de la rob..."
Laila A.Verified
Disapointend!!
Purchased item
Lebsa Mira
"I dont have get the dress. It was Not delivered!!! No one ist answering"
Assia E.Verified
Super
Purchased item
Jellaba Aranda
"Beautifull"
Zaid A.Verified
Unfortunately, it was really a bad experience to deal with Kaftan Elegance, i have ordered since 30 of August a package of 3 kaftans, order status was showing 3-4 days maximum, still after 15 days, i didn’t receive the items and your team is not replying my messages and i have already paid the full amount!! Even DHL didn’t receive the package till now!! This is really bad.
Purchased item
Kaftan Aisha
"Unfortunately, it was really a bad experience to deal with Kaftan Elegance,..."
Hafida E.Verified
Rapide et efficace
Purchased item
Huda
"Magnifique le tissus très agréable. Et super bien couper"
Sonia A.Verified
Très joli caftan, belle matière.
L’équipe est à l’écoute de ses clients c’est appréciable! Merci beaucoup ☺️
Purchased item
Esmée
"Très beau caftan, belle matière, équipe professionnelle à l’écoute de son c..."
Narjis E.Verified
Good
Purchased item
Lebsa Elissa
"Thank you very much it’s sooo beautiful ❤️"
Ines F.Verified
Livraison très très long, je suis déçue
Purchased item
Aïcha
"Expérience très décevante ! Livraison très très très long, tout le contrair..."
Roselene C.Verified
Le caftan est super jolies je ne suis pas dessus par contre il n’y a pas de broche sur la ceinture alors qu’il est mentionné dans la description que la ceinture a un ornement métallique!
Purchased item
Moroccan Velvet
"Super jolie 🤩"
Nada D.Verified
Very good
Purchased item
Jellaba Rania
"I am utterly satisfied with my new Jellaba Rania. It is always a great plea..."
Malak O.Verified
I truly loved the kaftans! Living in New Zealand, it’s extremely hard to find modest yet beautiful dresses, and not many countries ship here, so discovering these was such a blessing. The quality is amazing, the designs are elegant, and they are so comfortable to wear. It’s rare to find pieces that make you feel both stylish and modest at the same time, and these kaftans do exactly that. I’m so grateful to have finally found something that fits my needs perfectly!
Purchased item
Lebsa Saliha
"I truly loved the kaftans! Living in New Zealand, it’s extremely hard to fi..."
Bouchra B.Verified
Ik heb goed ervaring hmdlh
Purchased item
Aïcha
"Hele mooie jurk 😍"
Laetitia C.Verified
L'envoie à tarder mais emballage soignée et tissu finition de très grande qualité
Purchased item
Jellaba Maria
"Magnifique"
Amina M.Verified
I love shopping on here I feel like luxury shopping
Purchased item
Lebsa Siham
"I love the design the pattern of the dress how well it pairs with the color..."
Najate T.Verified
Le site est très bien.
Domage que l'on ne peut pas faire de filtre sur la taille des pieces
Purchased item
Kaftan Ranya
"Le kaftan en taille L me va petit au niveau des hanches
Mais la qualité es..."
Khouloud A.Verified
very bad client service the worst experience ever , 2 weeks to get an item
Purchased item
Elyana
"it was the worst experience ever bad client service I didn't receive my ite..."
Souad H.Verified
Receipt 18 days
Purchased item
Kaftan Liam Bordeaux
"Very nice."
Maryam E.Verified
Very bad!
Purchased item
Lebsa Yamna
"Very bad communication. I regret ordering from this website. On the website..."
Hanan B.Verified
Unfortunately you answered me on instagram on my size-question (which size the model was wearing) too late. :(
Purchased item
Ahlam
"."
Ilham B.Verified
Gracias me gustado mucho
Purchased item
Jellaba Rania
"La verdad que esta a medida tal como la vi en la photo .me a gustado much..."
Elias B.Verified
Très rapide et dans les meilleurs délais.
Purchased item
Daur
"Franchement magnifique; excellent tissus; un travail avec des finitions imp..."
Med Amine Z.Verified
Great
Purchased item
Laila
"Great"
Adina S.Verified
Great place, honest and fast
Purchased item
Irïna
"What an amazing Kaftan!"
Olga R.Verified
-
Purchased item
Irïna
"Super Qualité et très beau caftan"
KAFTAN ELEGANCE store reviewsVisit store