Kathy D.Verified
Thanks!
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Company replaced hose when nozzle stopped wor..."
Bernini Fountains store reviewsSee product reviews
Christine G.Verified
The three tier fountain I ordered is leaking water from the base.
Purchased item
Bosconero Cordless Fountain
"For some reason it is leaking water from the..."
Tom S.Verified
Waiting for a refund.
Purchased item
Lead Acid Battery Charger
"Only option sold for charging lead battery. I..."
Cindy M.Verified
fountain i ordered was ok dont like having to use d
batteries too expensive wish it were just solar
Purchased item
EZ Grip Hose Nozzle
"thank you, for sending me new nozzle, this..."
Jack C.Verified
Had warranty on product but was not available and replacement does not have same functions.
Purchased item
Garden Gun 2-Way Fireman Hose Nozzle - Set of 2
"was disappointed as this was a replacement fo..."
Kimberly D.Verified
Best fountain I have ever owned
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Thank you for sending the pump replacement. I..."
Dorene R.Verified
Very easy and fast.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Love my foundation and so thankful I was able..."
Georgiana B.Verified
Quick and easy
Purchased item
Bosconero Cordless Fountain
"Love the sound of water in a fountain. This..."
Melody T.Verified
C
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Didn’t include the plastic tubing. Old tubing..."
Lisa W.Verified
Easy… prompt delivery!
Purchased item
Bosconero Cordless Fountain
"Exactly what I was looking for!"
Vicky W.Verified
I love your Fountains, but the pumps need to be looked into for a better product made. I would tell anyone to buy one of your Fountains; they are beautiful. Sincerely Vicki Wilson
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Thank you for the follow-up on the replacemen..."
Katherine J.Verified
I tried to contact Bernini by email twice with no response. I called and had to leave a voicemail. Although no one ever called me back, I finally got an email that I was receiving my replacement part.
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"My palm trees have never looked better since..."
Dick P.Verified
bought it thru QVC which are proud and upstanding to get the customer satisfied and trust in their commitment of real care to each and every product regardless of price or valued service,20 years of confidence with me and my family
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"the company was most gracious and efficient g..."
Michele P.Verified
It took a while to convince the team of my issues But it all has worked out the way it was supposed to
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The new pump works exactly as it should ! Th..."
Michael T.Verified
Great item!!
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Works like a charm!! I can now operate my fou..."
Patricia C.Verified
Super efficient customer service
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Love the fountains! They add so much enjoyme..."
Sandra D.Verified
Done
Purchased item
Expanding Metal Garden Hose with Grip Switch
"I wish I had something to show. It has been..."
Terry B.Verified
Very helpful and nice company.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Pump did quit working after about 5 months bu..."
Patricia C.Verified
Great customer service. When I ordered, my old address came up and I didn't notice the error. I emailed Bernini and they were able to update the shipping address for me.
Purchased item
Ballare Dancing Waters Fountain
"Easy to assemble, all parts were included and..."
Charles H.Verified
I had an easy time ordering the fountains that I wanted. However only one of the two that I ordered arrived. Can you look into where the second one is at?
Purchased item
Fortezza Cordless Fountain Tower
"I ordered two of these fountains, but I only..."
Beatriz L.Verified
Quick service
Purchased item
Bosconero Cordless Fountain
"Very nice and light weight"
Stephen N.Verified
customer service responded quickly to cover my in warranty part
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"the replacement pump is working"
Cheryl P.Verified
Quick and easy
Purchased item
Alba Cordless Fountain
"Love the soothing sound it makes. Was easy to..."
Kira H.Verified
Fast!
Purchased item
Alba Cordless Fountain
"Fabulous! Not having to plug it in is SUPER!!..."
Donna F.Verified
My inquiry was answered quickly and the needed part was sent immediately.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Customer Service was very helpful and replace..."
Michelle S.Verified
Just sent it
Purchased item
Bosconero Cordless Fountain
"I’m very sure I purchased the solar fountain..."
Connie I.Verified
easy to order
Purchased item
Windless Wind Spinner
"Got it haven't set it up. fall is here and I..."
Sophia C.Verified
Nice
Purchased item
Bernini Sole Floating Solar Outdoor Fountain
"Thank you"
Lina B.Verified
All good
Purchased item
Fortezza Cordless Fountain Tower
"I love my fountain thinking of buying another..."
Gary F.Verified
Customer service A+
Purchased item
Bernini 40' Expanding Fabric Garden Hose with Easy Grip Nozzle
"I just love this hose, Easy to use & the spra..."
Rosa R.Verified
I called to replace my nozzle in which the valve had broken. I was very surprised to have a person come on the phone. They looked up my purchase and upgraded the nozzle due to the original not available at the time. I received the item and have been very pleased with my replacement.
Purchased item
EZ Grip Hose Nozzle
"This hose nozzle is very comfortable to hold..."
Teresa S.Verified
I ordered online. It arrived quickly
Purchased item
2-IN-1 Cappello Fountain Tower
"I felt for the amount of money I paid for the..."
Jacquelyn F.Verified
Okay in replacing a broken foot, but I would like to resolve the timer issue. Timer not working. Unable to program the on and off function.
Purchased item
Bari 5-In-1 Cordless Fluted Fountain -Foot
"The foot of the fountain is fine; however the..."
Ron G.Verified
Took 5 emails to finally get a replacement.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Replacement for a failed pump that was only 1..."
Greg S.Verified
Tough to reach real people. Left too many messages.
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Like the hose a lot. Hope it lasts longer tha..."
Robin H.Verified
Easy
Purchased item
Alba Cordless Fountain
"Easy to set up.
I love the sound in the gard..."
Kathy H.Verified
Terrible
Purchased item
Padua Fountain Tower
"This is not as it appears in the video . Smal..."
Scott S.Verified
Cheap made
Purchased item
Bosconero Cordless Fountain
"Leaks east of money"
Angela D.Verified
no
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"The self watering is great but the sensors al..."
Claudia K.Verified
I have had to contact Customer Service at least twice recently. Most times, I leave messages since agents do not pick up. Responses to those messages have been on average 1-2 weeks. However, most recently, an agent did answer and she helped resolve my pump issue, which required a replacement. We did go through all troubleshooting steps however, which included removal and reinstall of batteries...
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I have purchased many fountains over the year..."
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