Thomas C.Verified
Easy to deal with.
Purchased item
Ventosa Spray Tips
"Excellent product with great customer service..."
Bernini Fountains store reviewsSee product reviews
Debra J.Verified
The fountain is horrible and there seems to be no way to resolve this problem or get a refund or replacement
Purchased item
Ballare Dancing Waters Fountain
"The fountain does NOT work…. Reached out to c..."
Meg B.Verified
Easy to purchase and received it fairly quickly. I did have difficulty getting customer care to respond to an email.
Purchased item
2-IN-1 Cappello Fountain Tower
"Love the fountain. The reason I gave 4 stars..."
Luz T.Verified
This wa my first solar water (birth bath) fountain and loving it so far. Solar fountain broke after 2 days before my 30 days return policy with QVC, called Q and they want the entire system back. Q suggested that I call Bernini and I did. Outstanding customer service and they replaced my solar water fountain.
Purchased item
Ventosa Solar Pump
"Love the solar pump - no batteries and electr..."
Lori M.Verified
Still hoping that they will fix my problem
Purchased item
Catanzaro Hybrid Instant Fountain
"I love the looks and will probably love how i..."
David B.Verified
very understanding and willingness to correct issue
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"works great...just used the existing ports fr..."
Susan B.Verified
Easy to have a replacement warranty part sent
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Thank you for being very efficient with my wa..."
Ann M.Verified
Very happy with my restored burning fountain!
Purchased item
Lithium Ion Fountain Battery
"I totally restored my old Bernini fountain wi..."
Sue C.Verified
Ordering was easy, shipped quickly and product was exactly as described. Registering items are made easy as well. Overall, shopping at Bernini Fountains was a breeze. Thank you.
Purchased item
Windless Wind Spinner
"Previously bought 2 Spinners and love them...."
Cheryl G.Verified
The Bernini site was easy to use and the item I ordered arrived in a timely manner, and well packaged.
Purchased item
Bernini Decorative Hose Holder Stake
"I bought my first sunflower hose holder from..."
Deborah W.Verified
Battery operated and solar water feature never last more than a month. Customer service is nice on phone but inconsistent in replacement and follow up
Purchased item
Bernini Sole Floating Solar Outdoor Fountain
"Only worked for a month. Followed all directi..."
Connie A.Verified
The lady who handles this replacement was terrific, wish I had remembered her name, she walked me though the process. Thank You
Purchased item
Bernini EZ Grip Hose Nozzle with Extension Wand
"So far so good, thank you for standing behind..."
Mary Lou G.Verified
Very good experience with the company
Purchased item
Fontana Cast Iron Bird Bath with Solar Water Fountain Pump
"This fountain is very pretty . I am looking f..."
Kathleen D.Verified
The item is great if it actually worked & held the water
Purchased item
Ventosa Solar Cordless Fountain
"I so looked forward to getting this but the f..."
Theresa O.Verified
I’ve writes emails and gotten no response. The fountain does NOT work and I’m very disappointed!!
Purchased item
Bari 5-In-1 Cordless Fluted Fountain with Infinity Bowl
"The unit has not worked from the very beginni..."
Pam N.Verified
It took several weeks to get to the problem. When the second new part came and we installed it everything is working right now so far.
Purchased item
Fountain Pump with Green Connector - short cord
"The fountain works now."
Glenda C.Verified
I will definitely shop there again,l was pleased with my merchandise.
Purchased item
Bernini Metal Hose Storage Pot with Lid and Drainage Hole
"It is beautiful"
Barbara G.Verified
Ordered from QVC. If they packaged the product they need to do a better job.
Purchased item
Ventosa Solar Cordless Fountain - PARTS
"Ordering the part that I needed was so easy...."
Sheila A.Verified
Easy shopping and check out.
Purchased item
Alba Cordless Fountain
"Beautiful! Looks great in our garden."
Jane Z.Verified
That’s about it. It doesn’t work and I don’t get any support. There wasn’t even instructions with it.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"It doesn’t work. I’ve pressed A and Bband it..."
Ed W.Verified
I have about 8 various fountains. Some are indoors and some are outdoors. The plug-in fountains are long lasting and reliable. The battery-operated ones are great in general. There were some that I had problems with, after about a year's activity. BUT, the customer care from Bernini was excellent. They replaced the battery fountains with no hassle. Love the company.
Purchased item
Bernini Sole Floating Solar Outdoor Fountain
"The solar fountain works well. It was easy t..."
Valery R.Verified
A
Purchased item
Padua Fountain Tower
"A"
Michele T.Verified
Thank you
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Helpful employee, fast shipping"
Yvonne G.Verified
Love all the products that I have
Purchased.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Customer service was awesome!!
The order arr..."
Stella C.Verified
Order a extra part, delivery was fast.
Purchased item
Ventosa Solar Pump
"It’s hard to get through, but the representat..."
Michelle S.Verified
Very good customer service
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The replacement fountain was delivered quickl..."
Joanne D.Verified
very helpful.
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"Thanks so much. They are in place and working..."
Geoffrey D.Verified
Easy to buy and track shipping.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The pump arrived on time as I was told it wou..."
Elizabeth M.Verified
EAsy to put together and really pretty!
Purchased item
Bernini Garden Sled With Pull Cord
"I have used my sled to get packages to the ho..."
Daisy M.Verified
The garden lights themselves are not reliable but customer service was good.
Purchased item
Solar Luma Lights (4 pack)
"These lights are very attractive but after on..."
Darlene N.Verified
Weeks to get a response!!!!!!
Purchased item
Padua Fountain Tower
"Better quality"
Bonnie R.Verified
Fantastic. Speedy shipping and great packaging.
Purchased item
Set of 2 Firmastone 15" Self-Watering Smart Planters
"These planters are fabulous! I had originall..."
Beth C.Verified
.
Purchased item
Rustic Hanging Bird Feeder with Fountain
"easy to put together
you have some options on..."
Timothy F.Verified
I just wish they had more customer service representatives.
Purchased item
Alba Cordless Fountain
"Fits my space perfectly, looks great the Wate..."
Rafale G.Verified
Great
Purchased item
Ventosa Solar Pump
"Great customer service"
Luann L.Verified
Was easy to order and just as described!
Purchased item
Adria Cordless 8-in-1 Modular Fountain with Timer
"This fountain is all that I’ve been looking f..."
Cherie S.Verified
Still waiting for a fountain replacement part.
Both rugs arrived quickly.
Purchased item
Aqua-Terra 2' x 3' Dirt Scraping Indoor Outdoor Doormat
"This is my second purchase. Loved it so much..."
Yolan M.Verified
Love the fountain but pump has a short lifespan.. maybe a year depending on use
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"My pump had the battery compartment so tightl..."
Brenda H.Verified
It arrived on time and the description of the fountain was accurate. The instruction manual was useful, and it had helpful photos at each step.
Purchased item
Ballare Dancing Waters Fountain
"I have no mechanical ability whatsoever, but..."
Emily T.Verified
Ordering was easy. Shipped fast. BUT The overall fountain it self looks cheap.
Purchased item
Bernini Lugano Outdoor Solar Pond Fountain
"For the price of this fountain, it looks like..."
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