DAMAGED PACKAGING RECEIVED AND EBONY LINE USED DAMAGED PACKAGE TO REFUSE MY EXCHANGE FOR ANOTHER COLOR. THE SITE WOULD NOT SHOW A SAMPLE OF WHAT THE DIFFERENT COLORS LOOKED LIKE. MODEL REMAINED WITH 1 SAMPLE COLOR AND THEN MY EXCHANGE REQUEST FOR ANOTHER COLOR WAS DENIED WITHOUT THE WIG EVER BEING TAKEN OUT OF THE BOX. ASH BLONDE COLOR RECEIVED WAS TERRIBLE AND NO WAY ON THE SITE TO SEE A SAMPLE OF THE COLOR BEING ORDERED. EXTRA CHARGE FOR HASSLE FREE RETURN AND RETURNS ARE DENIED. HORRIBLE