I received my much‑anticipated embroidered hats yesterday evening. While I was pleased to receive the order promptly, I was disappointed with the quality of the embroidery. The stitching is extremely thin, causing the white thread to appear gray, and the overall finish resembles quick, mall‑kiosk embroidery rather than professional work.
Although my logo and brand design appear accurate, the quality of execution is a direct reflection of both my brand and the individual who produced it, JL Fran...