As a hairstylist I was super skeptical, but I must say I love this thing! I only use it on myself, not clients but I love it. I have been trying to grow my hair out for a long time so I don’t want any length off and this did not take any length off and my hair felt so soft after getting all the broken and dead ends off the mid shaft of my hair! I would highly recommended this product if you don’t want to lose length, but it’s time for a dead ends removal than this is the perfect solution!