First of all the bouquet was delivered to my address and not my son and daughter in law, as requested
Second , the bouquet had some very deep pink flowers ( gherbera ?) almost red , that stuck out like a sore thumb and was not like your photo
Third , I think your order form is difficult to negotiate as some parts seem to slide under others - and one has to start again . I order masses of things online and your site is definitely not great in comparison.
I had no confirmation of my order so that ...