The die, once received, were fine. The process to get them was very problematic. Two days after they were ordered, I got an email saying their machine had broken but it would be up in a couple of days and my order would be on the way. A MONTH later, I emailed asking for an update. No response. Another week later I emailed again. No response. I sent a third email letting them know I was going to issue a chargeback on my credit card if I didn’t get an update. The next day I got a notification my o...