Wayne T.Verified
First, I want to start off by saying I love the Ice Pod product that I got. The materials are high quality, and everything works great so far. I do want to address the customer service aspect of this company. I waited over 10 days before I received notification that my order had shipped. The issue is that what is advertised is 2-3 business days. I reached out to customer service to ask why it was taking so long to ship my order. To be fair, they responded within 24 hours like their website says....







































