Warning: Long post, but I feel its important elaborate and provide a honest review.
I originally sent in a picture that wasn't the greatest of quality. My camera takes pretty good pictures (also a fairly high resolution when pics are downloaded/taken/viewed). But I figured the "A.I." software (they promote) would enhance the photo I sent in considerably. Unfortunately, the pictue on the poster I received wasn't great IMO.
Upon my intial disappointment, I contacted the company. And they offered...