I’ve been ordering these bracelets for a long time for myself and my family and friends. I am a huge fan of the bracelets, however, this most recent purchase included 4 bracelets and 2 of them arrived broken. These were supposed to be Christmas gifts. Customer service instructed me to mail them back and only once they are received will they fix the bracelets and mail them back to me. Now I won’t have the bracelets in time for Christmas :(. Just doesn’t seem like great customer service for a freq...