Right, I will start of by saying that I had to wait 2 months for my item to be shipped. I was told that due to a huge influx of orders, there was a delay with shipping. With each email I sent, it was the same reply just more exaggerated and long winded each time. I was offered a 20% refund, which I would have been happy not receiving, because I just wanted my item. I bought it a month in advance, due to it being a birthday present for my SO, and for it to arrive 2 months later is not ideal. So I...