After ordering the wrong type of cover, followed up by emails apologising how I had done this.
The team were very understanding, sympathetic and accommodating to my issue at hand. Them not knowing that the case was a Christmas present.
Instead, they promptly sent me a new one, the right one. Without any hesitation. And for that, I am truly thankful for.
Also the service and the phone case are two smart and sophisticated products.
Thanks again