My First time Ordering a BJD, had some issues with shipping (my fault) but regardless of that it came quickly! The customer service was super polite too, so it was an overall stress free
Box was compact and undamaged, doll inside was overall perfect.
One issue I found was that the magnets in the doll body (for the wings) came loose from their holes. Not a massive issue, as glue as a simple fix, but it is something to note.
Other then that? Perfect, the doll is well strung, not difficult to dre...