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I can’t say enough wonderful things about FLUR and their customer service. I accidentally broke one of my glasses and reached out to see if I could purchase a single replacement. I fully expected—and was completely happy—to pay for it, since the damage was entirely my own doing.
Instead, FLUR responded with such kindness and offered to send me a replacement glass complimentary. They absolutely did not have to do that, which made the gesture mean even more.
This is exactly why I love sup...