When I originally purchased the fountain from QVC we could not get the pump to work. After contacting you about it , you replaced the pump system and it is working great. Thank you so much it is wonderful.
Two Button Fountain Pump and Battery Compartment - no connection port
Eleanor K.Verified
Customer service was extraordinary 💕l called about the very leaky nozzle that came with the hose .. After multiple emails I finally got it right and submitted ALL the correct needed info to process the problem … Swiftly I received my shipment …. Pleasantly surprise to have replacements !!!!! The perseverance and patience was appreciated …. Will recommend Bernini products and service consistently …. Thx
Expanding Metal Garden Hose with Grip Switch
Doris S.Verified
This is my 4th Bernini expandable hose. I bought a 50 ft hose last year at Lowe's and liked it so much that I wanted another. Unfortunately, it was out of stock so I bought a 25 ft hose. Lowe's now has none available so I bought 2 25ft hoses direct from Bernini. I would have bought a single 50 ft had that been available. I love how easy it is to connect it to my faucet and to connect two hoses to each other, and, of course, how lightweight and easy to handle it is. I previously had an expa...
Expanding Metal Garden Hose®
Tracy R.Verified
Beautiful fountain so easy to put together and stunning in my garden love that’s it operated by batteries my house so old that I don’t have working outlets so this helps big time. Got so many compliments. Worth every penny!!
Bosconero Cordless Fountain
Connie G.Verified
I like this fountain because it is very lightweight, pretty, and functional. I will say that your customer service is not as good as it could be - I initially had difficulties with the solar panel portion of it, emailed you with some photos, and never heard back from you. I finally figured it out after watching a couple of YouTube videos on similar fountains, but was disappointed that I never heard from you.
Bernini Lugano Outdoor Solar Pond Fountain
Mona H.Verified
Enjoy how beautiful the fountain makes makes my garden look, plus the calming sound of the water.
One of the best thing, need no electricity, can place it where you want with no worries of finding a outlet
Two Button Fountain Pump and Battery Compartment - no connection port
Cindy C.Verified
When I first looked the part I needed was out of stock.....I thought it would take forever and I looked weekly and surprise it was back in stock Oredered and it was it was supper fast shipping!
Sure missed hearing my fountain. It is back to work and oh how relaxing to hear it running. Love It
Two Button Fountain Pump and Battery Compartment - no connection port
Yvette S.Verified
Live in Las Vegas where the temp. Gets extremely hot. Most hoses do not make it in the burning sun. This one has stood up to time. No kinks, leaks or other problems.
Expanding Metal Garden Hose with Grip Switch
Diana S.Verified
The fan is great and the customer service is amazing. My lanyard broke and sent an email describing what happened. Received a quick response and in a matter of a few weeks received a complete replacement. Very impressed with my customer service rep and the resolution to my problem. Also bought two additional fans and gave them to my daughters who use them all the time.
Personal Gardening fan with Clip and Lanyard
Barbara R.Verified
I have enjoyed this fountain for several years I especially like the gentle soothing sound of the water. It is also the best as it runs on batteries not electricity! I can take it anywhere ✅
Two Button Fountain Pump and Battery Compartment - no connection port
Debbi R.Verified
Love my bernini fountain.I have it on daily and because I do..I Have to order this pump annually andhappy to do it
BIRDS LOVE IT!..Thank you for great fast service..
Two Button Fountain Pump and Battery Compartment - no connection port
Shirley P.Verified
I purchased the fountain and didn't realize the batteries had rusted which made the fountain unsusable and I had to purchase a new battery compartment. The fountain is running greatly and its such a pleasure to hear the water flowing into the bucket. This is the third fountain I bought the others just died .
2018 Fountain Pump and Battery Compartment
Susan A.Verified
I bought one of these in late spring and it has been running beautifully for us. We have a standing fountain as well as the turquoise one and love them all. Battery life is incredibly long, but the best feature of all is the timer!! The last 2 Fortezzas I purchased are Christmas presents and I know family will love it as much as we do!!
Fortezza Cordless Fountain Tower
Roberta S.Verified
My delivery of my fountain did not include the Bernini plaque, it was challenging opening the battery compartment; however, when it was finally opened and the operation started I have been very pleased and I would recommend the fountain.
Bosconero Cordless Fountain
Cheryl R.Verified
I am very pleased with the replacement part. The fountain is working great, the birds love to come and drink and take a bath. I had to pay for shipping the new pump and battery part when the original part never worked. but the fountain is working great.
cheryl redding
Two Button Fountain Pump and Battery Compartment - no connection port
Anna S.Verified
I love my Bernini Water Hose and the Alberto Standing Bird Feeder! Best investment ever! Once you use a Bernini’s Water Hose you will never use anything else! The Bird Feeder I Love so much I am going to get another one! The best part the Birds are Loving it!
XL Metal Garden Hose®
Mary D.Verified
LOVE Bernini fountains. I currently own 6. That being said this is not what I was actually looking for when I went to the website. I originally wanted the one button fountain and battery compartment. But it is out of stock. But I needed a replacement so I went with the two button and I do have a couple fountains that are two button. Again I love these fountains . They bring me so much joy. Thank you Bernini for providing these exceptional products. Now I’m currently waiting for the bowl to come...
Two Button Fountain Pump and Battery Compartment - no connection port
Gary S.Verified
The birds absolutely love this fountain. We have had as many as nine birds in the fountain drinking and bathing. My only complaint is the rubber seals eventually wear out and then it leaks and stops working, which is why we buy multiple pumps each time.
Two Button Fountain Pump and Battery Compartment - no connection port
Debra D.Verified
I didn’t think it needed a separate container. However I have persevered and now have it set up and working. I especially like the auto shut off in an hour. Overall pleased. Customer service responded promptly to my question.
Fortezza Cordless Fountain Tower
Cynthia K.Verified
Packaged well. Easy to unpack and set up. Instructions on operating were clear and easy to read. Runs great.
The only thing I dislike is the fact that the battery compartment and water attachments are not light beige like the fountain color. For me, the black takes away from the continuity of the lines. I am going to look into a paint that is waterproof.
Lago 22.5" Instant Pond Fountain
Susan A.Verified
Although I didn’t have a problem, I thought I did and customer service was spectacular! At no charge and in a blink, they sent me a new unit. When I realized my original one was working, I bought the unit they sent me. I love the fountain - it is perfect on our deck - and now I’ll always have a backup 2-button insert! Great company!
Two Button Fountain Pump and Battery Compartment - no connection port
Nancy P.Verified
I bought one of these years ago. I just recently bought my daughter one. This is the best little fountain for my patio. It will turn on at the same time you turned it on last, and the timer feature is perfect. If I had more room I'd get a few more!!
Fortezza Cordless Fountain Tower
Connie J S.Verified
I had a problem with the 1st one....They IMMEDIATELY ordered a replacement....and so far....NO problems. Love this hose.....easy to handle.....wraps up nicely.....will last a LONG, LONG time. Top Quality.
Pro Series Metal Garden Hose® (2022)
Laurel R.Verified
This nozzle assembly came to me by way of a control valve problem. I bought a second Bernini hose assembly this year, because I liked the looks of the nozzle. I did not need a second Bernini hose. I really liked the hose, but the nozzle that came with it (looked so good, I couldn't resist....) failed. The leak that came after one or two uses prompted me to call Bernini. I was very impressed with Customer Service at Bernini....and the replacement nozzle, which was sent quickly. Good work, ...
EZ Grip Hose Nozzle
Donna D.Verified
Have fountain for about 3 yrs - and battery motor finally stopped (I'm potentially to blame for lack of proper care and cleaning) . Thought about buying whole new fountain, and light over my head went of and looked up company for replacement motor. My model was sold out, but found "upgrade" was available - perfect fit and the birds are loving life again.
One suggestion, being as deep with smooth sides, if water level gets low, birds sometimes can not get out. Have removed at least 3 that h...
Three Button Fountain Pump and Battery Compartment with Lights
Debora M.Verified
Went together very well and love it. The only issue I have had is the sprinkler head blew off when the pump turned on. I may have to try that again now that is has been running for a bit.
Bari 5-In-1 Cordless Fluted Fountain with Infinity Bowl
Linda P.Verified
Received great service for our topper that had to be replaced. (The fountain was accidentally knocked over and the original topper was cracked). We love this beautiful birdbath/fountain. One suggestion:
How nice if there was a corked hole at the bottom to release the dirty water. Would make cleaning and refilling the bowl a lot easier. Thanks!
Bari 5-In-1 Cordless Fluted Fountain - Topper Only
Carol R.Verified
After two glorious years our fountain which we placed in our bird bath needed a new pump. When the replacement part was out of stock, we tried a different solar fountain. The birds didn’t like it as well as our first one but we made do. When the replacement part became available we immediately ordered it and put our original fountain back in the birdbath. Now the birds are happy! They love bathing in the top part with only the bubbler on, especially the hummingbirds. The larger birds love ...
Two Button Fountain Pump and Battery Compartment - no connection port
Elissa C.Verified
It’s a perfect size for our patio, and since it runs on batteries we weren’t limited as to where to place it. We also like the variety of options for setup and for the water spray.
Bari 5-In-1 Cordless Fluted Fountain with Infinity Bowl
Deborah G.Verified
I haven't uncoiled and used it yet since summer is over. But I did screw on my hose attachments and everything works fine. I'm looking forward to replacing my current rubber hose with this new one -- lighter, more flexible, easier on my plants!
The Original Metal Garden Hose®
Karen M C.Verified
The fountain is lovely. I do not do pictures or videos so you need to take my word for it. The fountain can be moved anywhere on your patio or in the garden. It is battery operated. I recommend the Bernini Alba Cordless Fountain.
Alba Cordless Fountain
Steven S.Verified
This was an easy conversion, and it works great. We have had this small Roman type since 2012. We have had three wet cell (including original) and this Li-ion . The wet cells lasted an average of four years each. Neither of the wet cells were as powerful as the Li-ion, right out of the box. Be sure to order the conversion kit with the yellow plug. Your wet cell terminal block has a gray plug instead of the yellow plug for the battery.
Lithium Ion Battery Conversion Kit
Virginia W.Verified
The Alba Fountain in Terra Cotta is a beautiful addition to our back deck. My husband assembled it and it works perfectly. Our little birds love it for drinking and bathing. Had a pine squirrel drinking yesterday. It is a very welcomed addition to our beautiful forest home.
Alba Cordless Fountain
Kathleen K.Verified
Had to buy a replacement pump for my fountain. First one I received had a damaged screw on it, but customer service was great! They quickly sent out a replacement. It works great. So happy to get this and now can continue to enjoy my fountain!
Two Button Fountain Pump and Battery Compartment - no connection port
Brenda L.Verified
I love the fountain & the pump is nice just wish it had lasted longer, I just brought it in April & already have had to buy new pump for it. Hope this will last longer, can't afford to keep buying new one every few months !
Two Button Fountain Pump and Battery Compartment - no connection port
Donna S.Verified
THE FIRST ONE I GOT STARTED LEAKING ABOUT A MONTH LATER. I EMAILED BERNINI AND A FEW DAYS LATER SOMEONE CALLED ME TO ASK ME WHAT WAS WRONG. THEY ENDED UP SENDING ME A NEW ONE. SO FAR I AM VERY HAPPY WITH MY PURCHASE.
Bari 5-In-1 Cordless Fluted Fountain - Large Bowl Only
Lois C.Verified
Thank you so much for your rapid response. The service was fantastic and I received my replacement product within the same week. 10 stars if I could give them, sincerely Lois.
Expanding Metal Garden Hose with Grip Switch
Diana S.Verified
The fountain that originally came got water in it somehow so when I went to change the batteries they were rusted. It worked for a week then stopped working I contacted the company and they sent me out a new one. Great customer support!
Two Button Fountain Pump and Battery Compartment - no connection port
Therese M.Verified
The parts are working great! We are enjoying our fountain again but no thanks to the company that makes the fountain. Called 7 times no reply! Sent two emails no reply! Until I gave a bad review on facebook. They called said they didn't have the parts because they don't make my fountain! Lies!!! They still make the fountain and parts on Amazon! Bernini fountains said they would be happy to assist me with a new purchase.
Two Button Fountain Pump and Battery Compartment - no connection port
Miranda F.Verified
Easy to put together, lightweight but sturdy, and stunning. Only thing I was disappointed in was it didn’t come with the greenery that it has in every single one of its photos on the website. I bought some but it just didn’t look the same so I removed it. After reading other reviews it seems hit and miss if you actually receive the greenery with yours or not. If it’s not included, remove it from your advertising photos.